Chakra | v2r service system for hyper local garages

Scope

Service design for hyper local garages

Focus

Universal governmental system

Time

4 months

Team

Lakshita, Nimisha, Soniya, and Myself.

a customer centric service to elimate informal processes and advocate for centralized digital ecosystems of services across india by tapping into existing databases and capitalizing upon current skilled processes to propel customer experiences.

Chakra is an ERP for standalone mechanics to become an authorized service provider and benefit from an ecosystem that reaches everyone, everywhere.

Keeping data and customer at the core of this service, we’ve created an eco-system of benefits that help ease the tensed fore-heads of your customers, and yours too!

What are the real benefits?

Mechanics

01

Centralized record of job-sheets and service history on all cars

02

Govt. authorization helps increase exposure to potential customers

03

Contextual data analysis and reports for deeper understanding

Customere

01

Detailed reports of each service visit automatically prepared

02

Synchronous job sheet viewing to see progress on car through RCS

03

Instant response and verification through authorized garages